With Audit Logs, your cybersecurity and compliance teams can:

  • 💡 Get usage insights faster. Download a timeline of every action taken in Crossbeam and understand implications for partners and users.

  • ✅ Scale compliance as your partner ecosystem grows. Access the data needed to keep your organization in compliance as more users and partners join Crossbeam.

  • 🔒 Maintain data governance. Monitor historical changes to data sources, data sharing, partnerships, populations, team invites, and user roles.

Note: Audit Logs is a paid feature available in our Supernode pricing plan. Interested in upgrading? Visit your billing page to learn more or contact us here.

In this article:


How to Export Your Audit Logs

Prefer to watch instead? We got you.

  • From your Dashboard, select your user avatar in the top right corner of the page and navigate to your settings.

  • Select a date range for your Audit Log export. Then, click the ‘Export CSV’ button.


    🔔 Note: You can export historical actions that have occurred since May 28th, 2021 to a CSV file. The following fields may be missing in audit log exports because Crossbeam didn’t start tracking this data until May 11, 2022: metadata, previous state, users impacted, organizations impacted, IP address.


  • You’ll receive an email to download a CSV file of your audit history for the date range you've selected.

  • Once you've downloaded your CSV export, you can drop it in Google Sheets or Excel to review your audit history.

Audit Log Data

Data source connection(s) changes

  • Removed a data source

  • Synced additional fields

  • Connected a data source

  • Removed fields being synced

  • Connection status changes

  • Update frequency changes

  • Established connection was reauthorized

Data sharing defaults/settings changes

  • Which population was affected

  • Which partners were impacted by the change

  • Date/time the change was made

  • What the sharing default/setting was before and what it is now

  • Who made the change (User or system account associated with an event)

Partnership invites

  • Date/time invite was accepted/sent

  • Who made the change (User or system account associated with an event)

Population changes

  • What field(s) was previously included/excluded

  • Date/time the change was made

  • Which partners were impacted by this change

  • Who made the change (User or system account associated with an event)

Integrations Activity

  • Who installed, updated, or removed an integration

  • Date/time the integration was installed, updated, or removed

  • What action was taken: installed, updated, or removed

  • Which integration was impacted

User role changes

  • If the role was updated

  • What were the changes made

  • Date/time the change was made/role was created

  • Who made the change (User or system account associated with an event)

Team invites and users

  • Date/time invite was sent or user was deleted

  • Who sent the invite or deleted the user (User or system account associated with an event)

Additional data:

  • Activity Date - the date and time the action took place (times will be in UTC)

  • IP Address

  • User - the name of the user who completed the action

  • User Email Address - the email address of the user who completed the action

  • Metadata - specific details about the completed action

    • (i.e. If a user created a population, the metadata will tell you the population name, the data source it's pulling from, and what filters are applied)

  • Previous State - what the data was before a user changed it

  • Partner(s) Impacted - the names of the partner(s) impacted

  • User(s) Impacted - The ID, name, and email of user(s) impacted by changes to user roles or permissions and new users/removed users on the Team page.


FAQs

  • Can you revert changes or restore a “previous version” of an action?
    No

  • Can I export my audit log data into other tools via API access?
    We do not offer that capability at this time.

  • Who can view Audit Logs?
    Admins or users with the “View Audit Logs” permission in Crossbeam.

  • How much historical data can I export?
    You can export historical actions that have occurred since May 28th, 2021 to a CSV file. The following fields may be missing in audit log exports because Crossbeam didn’t start tracking this data until May 11, 2022.

    • metadata (specific details about actions taken in Crossbeam)

    • previous_state

    • users_impacted

    • organizations_impacted

    • ip_address

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