Crossbeam

This article guides users through reauthorizing the HubSpot Custom Object integration in both HubSpot and Crossbeam.

___________________________________________________________

Ensure you’re logged into Crossbeam with a Full Access seat (Standard or Admin) that includes Integration permissions

In HubSpot, you must have a Sales Hub – Enterprise license to create and manage custom objects, and (if using contact lists) a Marketing Hub – Professional license

For more detailed information on the HubSpot Custom Object, click <a href="https://help.crossbeam.com/en/articles/7971155-hubspot-custom-object-integration">here</a>.

- Ensure you’re logged into Crossbeam with a Full Access seat (Standard or Admin) that includes Integration permissions
- In HubSpot, you must have a Sales Hub – Enterprise license to create and manage custom objects, and (if using contact lists) a Marketing Hub – Professional license
- For more detailed information on the HubSpot Custom Object, click <a href="https://help.crossbeam.com/en/articles/7971155-hubspot-custom-object-integration">here</a>.

Before reauthorizing, double-check that your HubSpot Private App still has the correct scopes. 

In HubSpot, go to Settings → Private Apps and select the Crossbeam App →Auth tab

Under Scopes, confirm the app still has the following scopes enabled:

- <code>crm.lists.read</code> / <code>crm.lists.write</code>
- <code>crm.objects.companies.read</code> / <code>crm.objects.companies.write</code>
- <code>crm.objects.contacts.read</code> / <code>crm.objects.contacts.write</code>
- <code>crm.objects.custom.read</code> / <code>crm.objects.custom.write</code>
- <code>crm.schemas.companies.read</code> / <code>crm.schemas.companies.write</code>
- <code>crm.schemas.custom.read</code> / <code>crm.schemas.custom.write</code>
- <code>crm.import</code>

If any are missing, click Edit App, and update the Scopes before continuing

- In HubSpot, go to Settings → Private Apps and select the Crossbeam App →Auth tab
- Under Scopes, confirm the app still has the following scopes enabled:
 - <code>crm.lists.read</code> / <code>crm.lists.write</code>
 - <code>crm.objects.companies.read</code> / <code>crm.objects.companies.write</code>
 - <code>crm.objects.contacts.read</code> / <code>crm.objects.contacts.write</code>
 - <code>crm.objects.custom.read</code> / <code>crm.objects.custom.write</code>
 - <code>crm.schemas.companies.read</code> / <code>crm.schemas.companies.write</code>
 - <code>crm.schemas.custom.read</code> / <code>crm.schemas.custom.write</code>
 - <code>crm.import</code>
- If any are missing, click Edit App, and update the Scopes before continuing

Go to Data → <a href="https://app.crossbeam.com/integrations" rel="nofollow noopener noreferrer" target="_blank">Integrations</a>

Locate the HubSpot Custom Object integration and click Settings

- Go to Data → <a href="https://app.crossbeam.com/integrations" rel="nofollow noopener noreferrer" target="_blank">Integrations</a>
- Locate the HubSpot Custom Object integration and click Settings

In the next steps, you’ll need to locate the three-dot menu (⋯). This menu can be easy to miss, it has been clearly marked with red arrows in the accompanying screenshots for your convenience.

In the modal, click the three dots next to the connection and select Update

- In the modal, click the three dots next to the connection and select Update

In the Edit Authentication screen, click Save

- In the Edit Authentication screen, click Save

Next, you will repeat similar steps to complete the HubSpot Authentication process within Crossbeam.

Click the three dots next to the connection, select Update

- Click the three dots next to the connection, select Update

Back in the HubSpot Authentication window, click Next

- Back in the HubSpot Authentication window, click Next

Configure lists by adding or removing them, if needed

- Configure lists by adding or removing them, if needed
- Click Next

- In the next screen, click Finish

Back in the integration settings, click on Save General Settings

- Back in the integration settings, click on Save General Settings

Once complete, your reauthorization should be active. Related errors should clear automatically after your next sync, which may take up to 12 hours.

Learn how to reauthorize your HubSpot Custom Object integration in HubSpot and Crossbeam.

Step-by-Step Guide: Reauthorizing Your HubSpot Custom Object Integration

ELG Summit Registration

Crossbeam Academy

Crossbeam Enablement Catalog

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Step-by-Step Guide: Reauthorizing Your HubSpot Custom Object Integration

Overview

Before You Begin

Confirm HubSpot Private App Permissions

In Crossbeam