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How to Use the Account Mapping List

Joy Rudnick avatar
Written by Joy Rudnick
Updated today

In this article:

Overview

The Account Mapping List is part of the new Lists experience, which replaces Account Mapping Reports and consolidates Saved Reports, Shared Lists, and Ecosystem Reports into a single, flexible workspace.

Lists give you a unified way to view, organize, and collaborate on account overlaps across your entire partner ecosystem, with support for dynamic updates, permissions, and in-context collaboration.

With Lists, you can:

  • Build targeted, highly segmented Lists for internal collaboration

  • Access pre-defined System Lists for ecosystem visibility, opportunities, or prospects

  • Filter, sort, and customize Lists to match your workflow

  • Collaborate using Notes and receive notifications on updates

  • Track changes automatically with Dynamic Lists or maintain fixed accounts with Static Lists (formerly Shared Lists).


Plan Availability

Capability

Free Plan

Connector Plan

Supernode / Enterprise Plans

View Account Mapping List

View up to 10 records

Create / Edit Lists

Save Lists

Internal sharing

Notes collaboration

Export Lists

(limited to Account Mapping Pass)

✍️ Notes

Free accounts can only access full Lists when shared by a paid partner.

The Account Mapping Pass applies only to 1:1 Account Mapping, not Account Mapping Lists.


Access Levels and Permissions

Crossbeam Roles

Role

Available Access Levels

Admin

Manage, Edit, Comment, View only

Standard

Manage, Edit, Comment, View only

Limited

View only

Access Level

Capabilities

Manage

Create, edit, delete, add Notes, and share Lists

Edit

Create, edit, delete, and add Notes

Comment

View Lists and add Notes

View only

View List

Users with Standard or Manager access have Editor access on shared Lists by default.

  • Editors will be able to edit, delete, and add additional team members to existing Lists


Sales Seats

Sales seat users:

  • Can view, edit, and comment on Lists shared with them

  • Cannot create Lists

  • Cannot share Lists

  • Have access to Deal Navigator and Pipeline Generation


Where to Find Account Mapping Lists

Navigate to Account Mapping from the left-hand navigation.

This List view displays a 360-degree view of your ecosystem that can be refined into focused Lists.


Filter, Sort, and Customize the List

Add Quick Filters

  • Start with the full Account Mapping List

  • Select the Filter button

    • Click Crossbeam to select your Populations, Partner Tags to apply to the List

  • Continue refining until the List reflects a specific goal or workflow

Convert to Advanced Filters

  • Click on the quick filter you applied

  • Select Convert to Advanced Filter to open the Advanced Filtering modal

    • Layer in more granular data fields and object filters for your data and your partner data to further refine your List

  • Click Apply when done

Sort the Accounts

Prioritize accounts in your List using the sorting options:

  • Click the Sort button at the top of the List adjust the view

  • Sort ascending/descending by clicking the column arrow in the header

Combine with filters to focus on the accounts that matter most.

Configure Columns

Scroll horizontally to view additional columns, including detailed partner overlap indicators.

Further configure columns by:

  • Click the Columns button to open the Configure Columns modal

  • Expand the options under Your Data and your Partner Data

    • Click the box next to the Data to add or remove it from the List

  • The Organize Columns area allows you to rearrange or remove List Columns

  • Under Select Columns, expand the options, and adjust the current columns displayed

  • Click Save to return to the List


Save and Share Lists

Save a List

After applying filters and sorting, select Save as a new list.

After saving, click Action to set up notifications, export the list, duplicate it, or delete the Lists.

Newly created Lists are private by default. The user who saves the List becomes the List owner.

Share a List

After saving the List, click the Share button.

  • Add name or email, click Share

  • Adjust the report access for the team member

Lists are dynamic by default and update automatically as accounts enter or leave the filter criteria.


Collaboration and Notes

Notes

  • Notes are available in all Lists

  • Notes are List-specific, preventing conflicting context

  • Users with Manage, Edit, or Comment access can add Notes

  • Unread Notes appear bolded

  • Notes are included in List exports

Notifications

  • Notifications are sent when someone adds a Note or mentions you

  • Admin and core users receive notifications for Lists they are added to

  • Sales users receive notifications only for Lists they have access to


Account-Level Insight

Click any account to open the Account Detail Drawer, where you can:

  • View Partner Impact and partner-level context

  • See partner overlaps, contacts, activity, and Notes

  • Take action without leaving the List


Lists Hub

The Lists Hub is the central location for all Lists, including historical Lists.

From the Lists Hub, you can:

  • View All Lists, Your Lists, and Lists shared with you

  • Create new Lists or start from System Lists

  • Filter Lists by Partner Overlaps or Owner

  • Organize Lists into folders

Dynamic vs. Static Lists

  • Dynamic Lists update automatically when new accounts meet the filter criteria

  • Static Lists: These are your current externally Shared Lists and are composed of a fixed set of accounts. They do not automatically update when new accounts match filter criteria, but they will continue to be available for reference and collaboration with partners.

Static Lists are useful for 1:1 partner collaboration on targeted accounts.


✍️ Note

All Lists created before December 10, 2025 remain accessible. New Lists are private until shared.

You can view who has access to a List by hovering over the Shared With column or opening the List and selecting Share.


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