If you need support or have questions about using Crossbeam, we have several tools to get you on the right path to building your long-term ecosystem growth.
Crossbeam Academy
To access the Crossbeam Academy, login to your Crossbeam account, click on your Avatar in the upper right corner, and select Crossbeam Academy from the dropdown options. You will be redirected to the Academy in a new window.
In the Academy, you will find a variety of helpful courses to optimize your Crossbeam ecosystem. You can select Course Catalog from the top menu and browse the free courses available. You can also click Get Crossbeam Certified and become a Crossbeam expert.
Help Center
Explore the Help Center here to access over a hundred help articles.
The Help Center can also be found:
In your Crossbeam account by clicking the Avatar and selecting the Help Center option
Crossbeam Academy
Customer Support Team
You can easily reach our support team through the in-app chat by clicking the chat icon at the bottom right of the page for quick assistance. You can also email us at support@crossbeam.com.
Our support team is available to assist you during the following business hours:
Monday to Friday, 3:00 AM to 7:00 PM (EST)
Feel free to reach out during these times for assistance. If you contact us outside these hours, we’ll get back to you as soon as possible on the next business day.