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Crossbeam Support

Crossbeam's online resources and Customer Success team are here to help you get the most out of your Crossbeam account.

Joy Rudnick avatar
Written by Joy Rudnick
Updated over a week ago

If you need support or have questions about using Crossbeam, we have several tools to get you on the right path to building your long-term ecosystem growth.

Crossbeam Academy

To access the Crossbeam Academy, login to your Crossbeam account, click on your Avatar in the upper right corner, and select Crossbeam Academy from the dropdown options. You will be redirected to the Academy in a new window.

In the Academy, you will find a variety of helpful courses to optimize your Crossbeam ecosystem. You can select Course Catalog from the top menu and browse the free courses available. You can also click Get Crossbeam Certified and become a Crossbeam expert.


Help Center

Explore the Help Center here to access over a hundred help articles.

The Help Center can also be found:

  • In your Crossbeam account by clicking the Avatar and selecting the Help Center option

  • Crossbeam Academy


Customer Support Team

You can reach our support team via email support@crossbeam.com or through the chat icon located at the bottom right of the page.

Our standard support availability on weekdays is 9am to 6pm Eastern Time.


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