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FAQs

The answers to some common questions about Crossbeam. If we've heard it more than once, chances are we put the answer here!

Lindsey O'Niell avatar Bob Moore avatar Lauren Rosenfeld avatar
6 articles in this collection
Written by Lindsey O'Niell, Bob Moore, and Lauren Rosenfeld

What does the "Matched" timestamp mean in Crossbeam?

When you run a report in Crossbeam, there is a default field called "Matched." Here we explain what that field means.
Lauren Rosenfeld avatar
Written by Lauren Rosenfeld
Updated over a week ago

What do we do if we contractually can't reveal our customer's identity to third parties?

Customers may have a clause in their contracts that don't allow you to reveal their identity to third parties. Here's what you can do.
Lauren Rosenfeld avatar
Written by Lauren Rosenfeld
Updated over a week ago

Data Hashing and Crossbeam

Crossbeam Does Double-Blind Matching Without the Drawbacks
Lindsey O'Niell avatar
Written by Lindsey O'Niell
Updated over a week ago

How can I get Crossbeam support?

Crossbeam's online resources and Customer Success team are here to make your experience delightful.
Bob Moore avatar
Written by Bob Moore
Updated over a week ago

What's on Crossbeam's Roadmap?

The Crossbeam product portal offers a log of releases, a sneak peek at upcoming roadmap items, and a way to share product feedback.
Bob Moore avatar
Written by Bob Moore
Updated over a week ago

What is Partnerbase?

Crossbeam has built a free, public database of the partnerships that exist between B2B companies. Check it out!
Bob Moore avatar
Written by Bob Moore
Updated over a week ago
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