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FAQs

The answers to some common questions about Crossbeam. If we've heard it more than once, chances are we put the answer here!

6 articles
Lauren Rosenfeld avatarLindsey O'Niell avatarBob Moore avatar
Written by Lauren Rosenfeld, Lindsey O'Niell and Bob Moore

What does the "Matched" timestamp mean in Crossbeam?

When you run a report in Crossbeam, there is a default field called "Matched." Here we explain what that field means.
Lauren Rosenfeld avatar
Written by Lauren Rosenfeld. Updated over a week ago

What do we do if we contractually can't reveal our customer's identity to third parties?

Customers may have a clause in their contracts that don't allow you to reveal their identity to third parties. Here's what you can do.
Lauren Rosenfeld avatar
Written by Lauren Rosenfeld. Updated over a week ago

Data Hashing and Crossbeam

Crossbeam Does Double-Blind Matching Without the Drawbacks
Lindsey O'Niell avatar
Written by Lindsey O'Niell. Updated over a week ago

How can I get Crossbeam support?

Crossbeam's online resources and Customer Success team are here to make your experience delightful.
Bob Moore avatar
Written by Bob Moore. Updated over a week ago

What's on Crossbeam's Roadmap?

The Crossbeam product portal offers a log of releases, a sneak peek at upcoming roadmap items, and a way to share product feedback.
Bob Moore avatar
Written by Bob Moore. Updated over a week ago

What is Partnerbase?

Crossbeam has built a free, public database of the partnerships that exist between B2B companies. Check it out!
Bob Moore avatar
Written by Bob Moore. Updated over a week ago
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