FAQs

The answers to some common questions about Crossbeam. If we've heard it more than once, chances are we put the answer here!

7 articles in this collection
Written by Lindsey O'Niell, Bob Moore, and Lauren Rosenfeld

What does the "Matched" timestamp mean in Crossbeam?

When you run a report in Crossbeam, there is a default field called "Matched." Here we explain what that field means.

Written by Lauren Rosenfeld
Updated over a week ago

What do we do if we contractually can't reveal our customer's identity to third parties?

Customers may have a clause in their contracts that don't allow you to reveal their identity to third parties. Here's what you can do.

Written by Lauren Rosenfeld
Updated over a week ago

Data Hashing and Crossbeam

Crossbeam Does Double-Blind Matching Without the Drawbacks

Written by Lindsey O'Niell
Updated over a week ago

How can I contact Crossbeam support?

Crossbeam's online resources and Customer Success team are here to make your experience delightful.

Written by Bob Moore
Updated over a week ago

How does Crossbeam do matching?

An explanation of how Crossbeam's matching algorithm determines matches at the person and company levels.

Written by Bob Moore
Updated this week

What's on Crossbeam's Roadmap?

The Crossbeam product portal offers a log of releases, a sneak peek at upcoming roadmap items, and a way to share product feedback.

Written by Bob Moore
Updated over a week ago

What is Partnerbase?

Crossbeam has built a free, public database of the partnerships that exist between B2B companies. Check it out!

Written by Bob Moore
Updated over a week ago