FAQs

The answers to some common questions about Crossbeam. If we've heard it more than once, chances are we put the answer here!

7 articles in this collection
Written by Lindsey O'Niell, Bob Moore, and Lauren Rosenfeld

What does the "Matched" timestamp mean in Crossbeam?

When you run a report in Crossbeam, there is a default field called "Matched." Here we explain what that field means.

Written by Lauren Rosenfeld
Updated over a week ago

What do we do if we contractually can't reveal our customer's identity to third parties?

Customers may have a clause in their contracts that don't allow you to reveal their identity to third parties. Here's what you can do.

Written by Lauren Rosenfeld
Updated over a week ago

Data Hashing and Crossbeam

Crossbeam Does Double-Blind Matching Without the Drawbacks

Written by Lindsey O'Niell
Updated over a week ago

How can I contact Crossbeam support?

Crossbeam's online resources and Customer Success team are here to make your experience delightful.

Written by Bob Moore
Updated over a week ago

How does Crossbeam do matching?

An explanation of how Crossbeam's matching algorithm determines matches at the person and company levels.

Written by Bob Moore
Updated over a week ago

What's on Crossbeam's Roadmap?

The Crossbeam product portal offers a log of releases, a sneak peek at upcoming roadmap items, and a way to share product feedback.

Written by Bob Moore
Updated over a week ago

What is Partnerbase?

Crossbeam has built a free, public database of the partnerships that exist between B2B companies. Check it out!

Written by Bob Moore
Updated over a week ago