If you're running into issues or have questions about the Crossbeam platform, this documentation site (help.crossbeam.com) is a great resource for most questions about the product and tutorials for new users.

If you have product suggestions or want to learn more about our roadmap and recent feature releases, you can check out our product release portal by visiting https://www.crossbeam.com/releases/.

If your question goes beyond the docs or you'd rather interact with a human, you can reach our customer success team via email at the address support@crossbeam.com

Our standard support availability is weekdays is 9am to 6pm Eastern Time, and enterprise clients have the option of adding SLAs with extended availability.

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