If you're running into issues or have questions about the Crossbeam platform,

our FREE Crossbeam Academy has a variety of courses that will give you the tools you need to quickly get started in Crossbeam while taking the right steps for long-term ecosystem growth.

To access to the Crossbeam Academy, log into your Crossbeam account, click on your profile in the upper right corner and select Crossbeam Academy

Click sign in and use your Crossbeam LogIn to access the academy

You will find a variety of helpful courses to guide you through Crossbeam or you can search for a topic to go directly to that course

You can click on the help center to access resources from (help.crossbeam.com) this documentation site is another great resource for most questions about the products.

If you have product suggestions or want to learn more about our roadmap and recent feature releases, you can check out our product release portal by visiting https://www.crossbeam.com/releases/.

If your question goes beyond the docs or you'd rather interact with a human, you can reach our customer success team via email at the address support@crossbeam.com

Our standard support availability is weekdays is 9am to 6pm Eastern Time, and enterprise clients have the option of adding SLAs with extended availability.
 

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