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Partner Invitations

Partner Invitations helps teams upload a target partner list, send invitations at scale, and track invitation status from a single workspace.

Written by Joy Rudnick

Overview

Partner Invitations helps you identify, organize, and invite prospective partners on Crossbeam. Upload a partner wishlist via CSV, send invitations individually or in bulk, and track invitation status from a single workspace.

Each row shows where it came from, so you always know whether a company arrived From CSV, as a Direct Invite, or From CRM.

Instead of managing partner outreach in spreadsheets, you can maintain a centralized list of target partners, see which companies are already on Crossbeam, and monitor the status of every invitation.


Requirements

  • Plan availability: Available on all plans (Free, Connector, Supernode, Enterprise).

  • Permissions: Sending invites requires partnership management permission. Users without them can view the wishlist and its statuses.


How to Upload a Partner Wishlist

  • Navigate to PartnersInvitations from the left-hand navigation

  • Click Upload Wishlist

  • Upload a CSV file containing the companies you want to invite

  • Include the following columns:

    • Company Name

    • Domain

    • Contact Email Addresses (optional, required for companies not yet on Crossbeam)

    • Owner Name (optional)

    • Tags (optional)

Click Add to Wishlist.


✍️ Note

The CSV template to download is available to download from the Upload Wishlist modal.


Invite Partners

After uploading your wishlist, Crossbeam automatically identifies which companies are already on Crossbeam and which are not.

  • Select the partners you want to invite by checking the box next to the partner name

  • Click Bulk Invite and add or remove partners from the selected companies dropdown

  • Click Send Invites

You can send a maximum of 100 invitations per bulk invite action.


Track Partner Status

The Invitations page displays the status of the partner invitations.

Status

Description

Not Invited

The company has been added to your wishlist but has not yet been invited.

Pending

An invitation has been sent and is awaiting a response.

Accepted

The partner has accepted the invitation and joined Crossbeam.

Declined

The partner declined the invitation.

Once a company on your Wishlist joins Crossbeam:

  • A NEW badge appears next to Yes in the On Crossbeam column

  • The company is counted in the Just Joined status at the top of the page

  • An in-app notification and email will be sent

The badge clears once you send an invitation or dismiss it.


Manage Your Wishlist

Use the Invitations page to:

  • Filter your wishlist by Crossbeam account, owner, invite status, or partner tags

  • Assign an owner to any partner directly from the list

  • Bulk remove partners by checking the boxes next to them, clicking the Actions button, and selecting Remove


Manage Requests

Partnership requests that other organizations send to you live in the Requests drawer, which you open from the top of the Invitations page. From there you can:

  • Accept a request to become partners

  • Decline a request, with the option to share a reason

  • Revoke a request you sent that is still pending

Declining with a reason

When you decline a request, you can tell the other organization why:

  • Legal or data privacy restrictions

  • Bad timing, reconnect later

  • No formal partnership in place yet

  • Not the right person

  • Other

  • Prefer not to say

You can add an optional note of up to 1,000 characters for more context. Choosing Prefer not to say means no reason is shared with the sender.

If a partner declines your invitation, a View Reason button appears on the request, showing who declined it along with the reason and note, if one was shared. You can re-invite a company that declined at any time, using the same Invite button on their wishlist row.

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