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How to Add the Partner Activation Team to a Partner Invite

Learn how to CC Crossbeam's Partner Activation team on partner invites to help your invited partner get onboarded faster.

Written by Joy Rudnick

In this article:


Overview

When you invite a partner to Crossbeam, Crossbeam's Partner Activation team can be copied (cc'ed) on the invite automatically. This gives them visibility to proactively reach out and help your invited partner get set up faster.

This option only appears when you're inviting a contact whose organization isn't already a paying Crossbeam customer.


Plan Availability

✍️ Note

This option is available on Connector, Supernode, and Enterprise plans.


How It Works

  • Navigate to Partners from the left-hand navigation

  • Click +Invite Partner

  • Search for your partner or copy your invite link as usual

  • If your partner's organization isn't already a paying Crossbeam customer, you'll see “Help your partner get started faster"

  • Toggle ON to CC our Partner Activation team

  • Click Invite

Crossbeam's Partner Activation team (partnersactivation@crossbeam.com) is visibly cc'd on the invite email your partner receives, along with a line explaining who they are and why they're there. A Crossbeam team member will then reach out directly to help your partner get onboarded.


✍️ Note

This option doesn't appear when inviting a partner organization that's already a paying Crossbeam customer.


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