Learn how to connect your Salesforce data to Crossbeam.
In this article:
Watch this video or keep reading to learn how to connect Salesforce:
Connecting your Data Source
Click on the User Avatar and select Data Sources from the drop down menu.
Scroll to the Salesforce tile and click on Salesforce.
You'll have an option to Connect to Sandbox or Connect to Salesforce to go straight to production.
❗️Important
To complete the Salesforce connection, a Salesforce admin is require to authorize the data integration.
A Salesforce admin with the following permissions can set up the initial Oauth:
Rest API
API enabled
View Setup and Configuration
View all users
Read access to Lead, Account, Contact, and Opportunity objects
Once the Salesforce admin has completed the authorization you will be prompted to sync data in Crossbeam.
Syncing Data Options
REMINDER: No data is being shared at this point. This step is simply syncing your selected data points to Crossbeam. Later you will be able to decide what to share (or not share).
Once Salesforce is connected to Crossbeam you will be prompted to select from three sync options:
Required: the limited amount of fields you are allowed to sync
Recommended: the best option to maximize the full value of Crossbeam features
Custom: customize how much or how little data you want to sync
After selecting your syncing option you will be prompted to review the fields. You can click Sync Now or Customize within all three options.
How to Customize Sync Fields
From the Review Fields pop up, click Customize
On the Customize Fields pop up, expand any of the tables under All Data by clicking the drop down arrow next to the table name or use the search bar to find fields. Under Data Presets you can also explore suggested fields base on your business focus.
Select or deselect any of the fields to customize your data. You can also click the Toggle button to turn entire tables on or off.
Click Review fields and select Sync Now to complete the the data connection.
Or click Go Back to edit your changes before completing the sync.
Back on the Data Sources page, the Salesforce row will display Setting up while the sync is in process for a few minutes. Once the sync is complete you will see Salesforce listed as Active.
🎓 Sign into Crossbeam Academy to further explore Salesforce as a Data Source!
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