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Custom Populations

Creating Custom Populations to segment data any way you like!

Joy Rudnick avatar
Written by Joy Rudnick
Updated over a week ago

Organize and segment any target accounts with Custom Populations.

In this article:


❗️Important

Custom Populations are only available on Connector and Supernode plans. Visit the Billing page to upgrade your plan.


Create a Population

Click on Data from the navigation menu, select Populations from the dropdown options.

Click the Create Population button to open the Population Builder.


Build a Customized Population

In the Population Builder:

  • Name your Population

  • Choose a Population Type (Customer, Open Opportunities, Prospects, Others.)

  • Choose a Data Source from the dropdown

  • Depending on your data source, select the specific Object

  • Add a description (optional)

Click Continue.


Apply Filters to Define Your Population

  • Under the Filters section, select fields to filter by

  • Choose a comparison operator (e.g., is, contains, greater than, etc.)

  • Enter a value to complete the filter

  • You can add multiple filters to narrow your Population

  • Use AND/OR logic between filter groups for more complex segmentation

Click Apply filter to preview the data.

Click Create Population when done.


✍️Note

Available filter options will vary based on the data source and field type. Click here to explore the filter options.


Set Sharing Defaults

After creating a Population, you will also be prompted to set default sharing settings for each new Population you create.

To fully understand sharing settings in Crossbeam, please click here.


Manage Custom Populations

Select Data from the navigation bar and Populations from the dropdown options.

For each Population, you can:

  • Click the pencil to open the Population Builder and adjust filters

  • Click the three dot menu to adjust: sharing default, duplicate, delete, or export the Population

Edit a Population Type or Filter for a Custom Population

Assign a type to any Custom Population, helping Crossbeam better understand what that Population represents. This improves how your data is used across features.

How to assign a type:

  • Click on Data from the navigation menu, select Populations from the dropdown options

  • Locate the Custom Population and click the edit icon

  • Under Details, adjust the Population type from the dropdown options

Under filters:

  • click Add filter to apply more filters to the Population

  • click the trashcan icon to remove a filter or click Delete Group to remove more complex filter groups

Select the Apply filters button to preview changes, click Save Changes when done.


✍️Note

Population Types are an optional setting. You can leave a Population uncategorized by selecting Other.


🎓 Sign into Crossbeam Academy to further explore building Populations!


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