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Understanding Open Data Partners

Open Data Partners give you instant ecosystem overlaps with major tech vendors — no partner invite or sign-up required.

Written by Joy Rudnick

In this article:

Overview

Open Data Partners (ODPs) are curated technology vendors whose customer data is sourced and maintained by Crossbeam. ODPs let you identify account overlaps instantly—no partner invitation, connection, or data-sharing agreement required.

When you create a new Crossbeam account, one Open Data Partner is automatically added based on your ecosystem profile so you can start exploring overlap data immediately.

Open Data Partners are sourced and maintained by Crossbeam without requiring those vendors to be active Crossbeam users.


Requirements

Open Data Partners are available on all Crossbeam plans. To add or manage ODPs, you must have:

  • A Full Access seat

  • A connected CRM

  • Configured Populations

The number of ODPs available depends on your plan.

Free

Connector

Supernode

Enterprise

1 ODP

1 ODP

3 ODPs

Includes product-level segmentation

10 ODPs

Includes product-level segmentation

✍️ Note

If you’re on a Free plan and want to swap the ODP Crossbeam assigned during onboarding, contact the support team.

On all other plans, you choose your own ODPs, so swapping does not apply. Once you reach your plan’s limit, you’ll see options to upgrade or contact Sales.


How Open Data Partners work

Open Data Partners are partner records maintained by Crossbeam. Unlike standard Crossbeam partners, ODPs require no mutual connection or data-sharing agreement, and Crossbeam refreshes the underlying data continuously.

ODPs appear throughout Crossbeam with a dedicated Open Data Partner icon/badge so you can tell them apart from your connected partners. This includes:

With an Open Data Partner, you can:

  • Map your Populations — Customers, Prospects, Open Opportunities — against the ODP

  • See overlap counts, Potential Revenue (depending on plan), and Partner Score (depending on plan), the same as any partner

  • Build and organize Lists of overlapping accounts

  • See which of a vendor's specific products a shared account uses (Supernode and Enterprise plans only)

  • Hide an ODP from your Partner List

ODPs include a Customer Population only, allowing you to see which accounts are customers of that vendor.

See Product-Level Data

(Available on Supernode and Enterprise plans)

Open Data Partners also include Product-level segmentation—the specific products a shared account uses within that vendor's portfolio. For example, instead of a single is a customer of Microsoft signal, you see which parts of the Microsoft portfolio that account has actually adopted.

Where to find it

Open a shared account from any Account Mapping List built against an Open Data Partner.

Products appear on the account's detail view alongside the overlap data.


Not all ODPs will have multiple products available, as some vendors have one product offering.


✍️ Note

When filtering the Products column, "is" only returns accounts where that's the only product listed. The filter will not match accounts that have that product plus other products. To find every account with a specific product regardless of what else is listed, use "contains" instead.

For example, filtering Products is "AWS Lambda" only returns accounts where AWS Lambda is the sole product; filtering Products contains "AWS Lambda" returns every account that includes it, even alongside other products.


Use this product-level segmentation to:

  • Target accounts running a specific product rather than the vendor as a whole

  • Tailor outreach to the part of a vendor's portfolio an account already uses

  • Spot accounts using a product that pairs with yours

  • Prioritize co-sell conversations where the product fit is strongest

Where ODP data comes from

Crossbeam sources and maintains ODP data from publicly available “is-a-customer-of” signals—partner directories, tech stack listings, vendor marketplaces, public case studies, and integration pages.

This data:

  • Requires no action from the partner

  • Is not shared by the vendor through Crossbeam

  • Is not sourced from your data or any other Crossbeam customer's data

  • Is held entirely separate from Crossbeam Network data


Available Open Data Partners

Open Data Partners include major technology vendors across cloud, SaaS, security, and developer tools.

Current ODPs include the following vendors:

1Password

accessiBe

Airtable

Atlassian

AWS

Bitwarden

Brevo

BrowserStack

Calendly

Checkout.com

DigitalOcean

Duo Security

Dynatrace

ElevenLabs

Fastly

Freshworks

GCP

GitLab

HERE Technologies

Hewlett Packard Enterprise (HPE)

IBM

Lovable

Mailgun

Microsoft

monday.com

MongoDB

New Relic

Odoo

PagerDuty

Pendo

Personio

Postman

Progress

Rippling

Salesforce

SAP

SendGrid

Sentry

Slack

Sophos

Supabase

Vimeo

Wix

WP Engine

Zapier

Note: The list of available ODPs may change over time.


Add an Open Data Partner

In Crossbeam, navigate to the Partner List

  • Click the arrow next to Add Partner

  • Select Add Open Data Partners

  • Choose the Open Data Partners you want to add

  • Click Add

The selected ODPs will appear in your Partner List.

Delete an Open Data Partner

You can remove an ODP at any time:

  • Click the ODP to open the Partner Detail page

  • Click Settings

  • Select Delete partnership in the bottom left

  • Follow the steps to confirm the deletion

Deleting an ODP does not free up space under your plan's limit. If you've already reached your plan's ODP limit, you won't be able to add a new one even after deleting an existing one, unless you upgrade your plan.


✍️ Note

If you've reached your plan's Open Data Partner limit, you'll see an option to upgrade or talk to sales before you can add another.


If you have Managed Offline Partners

  • Every Managed Offline Partner you have today stays in place. Your reports and Lists keep working.

  • Managed Offline Partners are marked deprecated, which means Crossbeam no longer refreshes their underlying data. You keep full access to everything you have.

  • On a deprecated Managed Offline Partner, you'll see a Replace with Open Data Partner option. You can replace one at a time or several at once.

  • Managed Offline Partners don't count against your plan's Open Data Partner limit.

Replacing your Managed Offline Partner for an Open Data Partner gives you continuously refreshed data and, on Supernode and Enterprise, product-level detail.


Common use cases

Use case

Who it's for

Benefit

Instant ecosystem mapping

All users

See overlap data immediately after onboarding

Partner discovery

Partnership Managers

Identify vendors with the strongest customer overlap

Product-specific targeting

Sales teams

Identify accounts using specific AWS or Microsoft products

Partner program activation

Partnership Managers

Demonstrate ecosystem opportunities with real overlap data


FAQs

Is my Crossbeam data used to build Open Data Partners?
No. Your CRM data, Populations, overlaps, and Lists are never used to build an ODP record and are never visible to anyone else.

Can I get product-level data on my Managed Offline Partners?
No. Products are available on Open Data Partners only. If you have a Managed Offline Partner for a vendor with an equivalent ODP, you can replace it to get product-level data.

Will Open Data Partners replace my partner relationships?
No. ODPs complement your partner program by providing immediate overlap data while you build direct partner connections.

How is ODP data sourced?
ODP data is publicly sourced 'is-a-customer-of' signals—partner directories, tech stack listings, marketplaces, public case studies, and integration pages. Crossbeam independently maintains these datasets and refreshes them daily.

Can I swap Open Data Partners?
Free plans that had an ODP automatically allocated during onboarding can swap once. On other plans, you select your own Open Data Partners when you add them. If you’ve hit your limit, reach out to our team for steps on how to add additional ODPs.

Why can I only see Customer overlaps?
ODPs are based on customer datasets sourced and maintained by Crossbeam. Prospect data is not currently included.


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