Salesforce AppExchange Listing
View our AppExchange listing here.
Once you click "Get it Now", be sure to have the installation guide (below) handy!
How to Install the Crossbeam Salesforce App
Check out our installation and configuration guide for a full walkthrough.
What does Crossbeam's Salesforce App do?
Get Crossbeam data where you work: directly in Salesforce. Your sales reps don't need to log in to Crossbeam to access partner data — instead, they can get the info they need on their Accounts and Leads where they need it most.
The Salesforce App has two main features:
The Crossbeam Widget
The Crossbeam Custom Object
Let's dive into what they are!
Note: If you want to see our Salesforce App in action (along with specific use cases from Crossbeam customers) sign up to watch a 20-minute recording of our webinar, "The Inside Track: Get to Know Crossbeam's Salesforce App".
The Crossbeam Widget
When viewing an Account, Lead, Contact and/or Opportunity in Salesforce
1. See which partners (and which of their populations) overlap with a specific Lead, Contact, Account, and Opportunity, directly on the object in Salesforce by looking at our Crossbeam widget (on the right in the image below)
2. View detailed information your partner shares with you directly in Salesforce by clicking "View" on the partner you want to view data for.
Watch this 1-minute clip from our from our webinar, "The Inside Track: Get to Know Crossbeam's Salesforce App," to see exactly how the widget works.
3. Paid Feature: Crossbeam Widget Customization
Customize what data shows up in the widget in Salesforce. You can control this a few ways from the integrations page in Crossbeam:
exclude your populations from the widget
exclude standard and custom populations
exclude your partners' populations from the widget
exclude a standard population across all partners
exclude custom partner populations per partner
Watch a loom of how it works:
The Crossbeam Overlaps Custom Object
Create a report on your Crossbeam overlaps in Salesforce
This is a paid feature.
You can report on overlap data via a custom object that links to an Account or Lead. This allows you to create reports based on the existence of partner overlaps in Crossbeam.
Available data to report on is:
Partner's Account Executive name
Partner's Account Executive contact information
To see an example of a report, watch this 40-second clip from our webinar, "The Inside Track: Get to Know Crossbeam's Salesforce App."
Learn more about the Crossbeam Overlaps custom object in Salesforce here.
Can every user in Salesforce see the data from Crossbeam and click to view the details shared from our partners?
This is 100% controlled by your Salesforce permissions. You will need to restrict the Crossbeam Widget from certain user groups if you don't want them to have access to the data. Currently, there is no way within the Crossbeam Salesforce App — or Crossbeam itself — to control who can or cannot view the overlap data in Salesforce.
Can I see the Crossbeam Widget on Opportunities or Contacts in Salesforce?
Yes, the Crossbeam widget appears on Accounts, Leads along with Opportunities and Contacts in Salesforce.
Does your app work in Salesforce Classic?
Yes, and no. Our app setup wizard only works in Lightning, and our Crossbeam widget pictured above is only viewable in Lightning. However, we push data to a custom object in Salesforce that can be added to Account and Lead page layouts so that they are viewable in classic. Learn more here.